Terms and Conditions

 By accepting a Campus Card you agree to the following terms and conditions. Need clarification? Contact the card office. We're here to help!

      Government Issued Photo ID             Meal Plans
      Campus Card Photo       Cascade Funds
      Card User Privileges       Lost Cards & Replacement Fees
      Transactions       Administration Fees

 

    Government Issued Photo ID 
 

Valid government issued photo ID is required to obtain a UFV Campus Card.

Picture identification presented must match the person, and be in good condition.

Acceptable government photo ID includes a driver's license, passport, BC Identification, BC Services card, Status card, Permanent Resident card, or Nexus card,  issued in English.

 

  Campus Card Photo
 

Picture identification on the Campus Card must match the person presenting the card. Cards are non-transferable.

Cardholder photo clearly identifies the cardholder. Photo ID criteria includes a full front view of an individuals face with no obstructions. Sunglasses, hats, or bandannas are not permitted. Smiles are good however hand gestures or props will not be allowed in the photo. If your face is covered for religious reasons, privacy can be provided for purposes of obtaining a photo for your Campus Card.

Student photos will only be released to the individual of the photo, requests must be made in person.

Employee photos will only be released to the individual of the photo, requests can be made either in person or from your UFV email.

  Card User Privileges  
 

Privileges and access are issued to cardholders for services authorized through card usage. Campus Cards are the property of the University of the Fraser Valley and must be surrendered to UFV personnel upon request.

Picture identification on the Campus Card must match the person presenting the card. Campus Cards are non-transferable.

  Transactions
 

Card holders are responsible for transactions with the library, participating retailers, and for all other card related services and usage.

Authorization of use - only the card holder is authorized to use the funds and services on the Campus Card, no exceptions, cards are non-transferable.

‌Retailer translation decrepencies must be resolved by the retailer.

  Meal Plans
 

Validation: meal plans are only valid for the time specified to be eligible for the 5% GST tax exemption, and to comply with the Canada Revenue Agency (CRA) tax exemption guidelines.

Non-transferable: picture identification on the card must match the person presenting the card.

Alcohol: meal plans cannot be used to purchase alcohol on campus.

CRA requirements: meal plans are to be purchased in one lump sum. 

Purchased amounts: CRA requires meal plans to be purchased in one lump sum; during the semester while the purchased meal plan is valid you cannot transfer any portion of the meal plan balance to another card fund, nor can you “top up” the meal plan balance.

Prorated: meal plans cannot be prorated throughout the semester.

Changed your mind: no worries, funds will be transferred into the Cascade account and can be used at any participating retailer on campus (5% GST applies), no admin fees are charged when changes are made within the first two weeks of classes. After two weeks, a $25.00 admin fee applies to move the meal plan into the Cascade account.

Remaining balances: at the end of the semester remaining balances of less than $25.00 are forfeited; remaining balances greater than $25.00 will be charged a $25.00 admin fee to transfer amounts into the Cascade fund which can be used at any participating retailer on campus (taxes apply). 

Refunds: are only issued to students who withdraw from UFV. A $25.00 admin fee applies to process the request; refunds are issued in the cardholder's name, and take approx. 4 to 6 six weeks to process.

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  Cascade Funds
 

Cascade funds can be used at any participating retailer on campus (taxes apply).

Alcohol: Cascade funds cannot be used to purchase alcohol on campus.

Refunds: refunds are only issued to students who withdraw from UFV. A $25.00 admin fee applies to process the request. Refunds are issued in the cardholder's name and take approx. 4 to 6 weeks to process.  

Admin fees: apply every six months to cards that are inactive until the fund balance reaches zero, depleted accounts will be closed.

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  Lost Cards & Replacement Fees
 

You are responsible for all transactions on your card until it is reported to the card office. Once reported Cascade and meal plan accounts will be frozen.

Chip: monies on the chip for printing and photocopying cannot be recovered.

A replacement fee of $10.00 applies for lost, stolen, or user damaged cards prior to the expiry date on the front of the card (prices subject to change).

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  Administration Fees
  Card replacement fee:a $10.00 fee applies for lost, stolen, or user damaged cards (prices are subject to change).

Inactive accounts: a $25.00 admin. fee applies every six months to cards that are inactive until the fund balance reaches zero, depleted accounts will be closed.

Meal Plans: a $25.00 admin. fee applies to transfer funds into the Cascade fund at the end of the semester. Remaining balances of less than $25.00 are forfeited.

Refunds: are only issued to students who withdraw from UFV. A $25.00 admin fee applies to process the request. Remaining balances of less than $25.00 are forfeited. Refunds are issued in the cardholder's name and take approx. 4 to 6 weeks to process.

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