IT Services Team
IT Services provides computing and communication services, systems, support and guidance to UFV students, faculty and staff. Our team is made up of the following:
Our IT Support staff operate the IT Help Desk and are the first point of contact for any IT related questions or problems. They are available through phone, email and and eHelp Desk. They also plan and execute the deployment of hardware and software for office use and teaching purposes.
Our IT Applications team provides support in the implementation, enhancement and maintenance of the university’s core applications including systems for finance, HR, student information and web-based technologies.
Our IT Infrastructure team is responsible for the hardware and software that UFV systems rely on behind the scenes, including servers for enterprise applications and networks that support phone, data, internet and wireless access. They manage performance, security and availability, with a view to future growth.
Regular Maintenance Outages
Every Monday & Thursday:
8:00 AM – 10 minute Blackboard Learn outage
8:00 AM – 10 minute myUFV outage
Check the Full Calendar for other upcoming events.
New & Noteworthy
IT Services will be moving to a temporary office location while office renovations take place from May 8 to June 10.
During this period, there will be no drop-in access to the IT Services Help Desk.
If you require technical assistance, please see the IT Services contact information at http://www.ufv.ca/its/contact-us/
Thank you for your patience during this time.