Contact us

IT Services Help Desk

  • Email HelpDesk.ITS@ufv.ca

  • Phone 604.864.4610

  • Toll Free(Canada) 1-888-504-7441 Extension:4610

  • eHelpdesk Work Order System (see below)

  • Visit Help Desk office at Abbotsford B245

  • Fall and Winter Semester Help Desk Hours

    • 8 am to 8 pm Monday, Tuesday, Wednesday, Thursday
    • 8 am to 4:30 pm Friday
    • Closed Saturday and Sunday
  • Summer Semester hours
    (Begins the Tuesday of the 3rd week after semester start)


    • 8 am - 4:30 pm Monday - Friday
    • Closed Saturday and Sunday

 

eHelpDesk

  • Allows DIRECT ACCESS to submit your Help Desk inquiry and to follow up on its status

  • This is a much faster method than waiting on hold in the Help Desk phone queue.

  • Login is required.

  • Students log into ehelpdesk.ufv.ca using your student number and your 6-digit myUFV pin.

  • Employees log in using your network (active directory) username and password.

  • Please provide your full name, student or employee number, phone number and details of your enquiry.

Knowledge Base

  • Search the eHelp Desk Knowledge Base for self help with common UFV computer-related problems and questions.

  • No login is required.

Follow Us

      ‌Information Technology Services - UFV      ‌@ITServices_UFV


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eHELP DESK &
KNOWLEDGE BASE

Go to eHelp Desk

604-864-4610
helpdesk.its@ufv.ca
Abbotsford B245

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