Management Skills for Supervisors certificate

Credential Certificate
Tuition Per Course
Duration 1-3 years (part-time)
12 weeks (full-time)
Intakes Continuous
Campus Abbotsford Clearbrook Centre & Chilliwack Five Corners
Days & Times Evening & weekend (part-time)
Daytime (full-time)

*NOTE: Textbooks are not included in tuition and fees may change without notification.

Great leaders are known for their ability to communicate clearly and effectively, listen to problems and provide solutions, and encourage motivation and goals. If you are new to a supervisory role, or are looking to launch your career into management, this certificate program will develop your leadership skills, or refine your existing skills to drive your career to the next level. In this certificate program you will learn and develop skills about communication styles, essential elements for outstanding customer service, conflict resolution skills, how your leadership will allow you to effectively manage change within your organization, and so much more!

“The Management Skills for Supervisors program in the University of Fraser Valley Continuing Education program helped me earn a Leadership position in the Health Informatics department in Fraser Health.  I find the course material to be very applicable to today’s work environment.  The instructors provided the education that I needed to transition from the staff level to the management level.” ~ Len Hurley, 2012 Graduate

Program Information

This part-time certificate program is delivered through UFV’s Continuing Education department and consists of ten core courses and three elective courses designed with supervisory and management professionals in mind. Elective courses allow you to tailor your education to your specific educational needs or the needs of the organization you represent. Offered in several sections throughout the year, the program design will enable you to take courses at varying times during flexible hours to suit your busy schedule. Registration is ongoing for these courses and there is no application required

Courses
The program is divided into core courses and elective courses as listed below. Please note, nine of the ten core courses and three electives must be completed within three years.

Core Courses

  • Delegating, Motivating, and Giving Feedback
  • Leadership and Managing Change
  • Leadership Skills Inventory
  • Management and Administrative Skills
  • Management and Communication
  • Management and Conflict Resolution
  • Management and Team-Building Skills
  • Management Foundation
  • Marketing and Branding Your Business
  • Writing in the Workplace

Elective Courses

  • Customer Service
  • Presentation Skills
  • Time and Stress Management

Evaluation
You will receive a grade mark for each course in the program on classroom participation, assignments, study projects, practicum and examination results. Letter grades are awarded; students, if they choose, can order and pay for official transcripts upon completion of the entire program.

Instructor
Who knows more about Management and Supervisory duties than those who are currently working in the industry? Not only do our instructors have high academic qualifications, but they are also current, successful practitioners of the ideas they will be sharing with you. They are committed instructors who are passionate about communicating their knowledge and cultivating enthusiasm in their students.

Contact

604-851-6324
continuingeducation@ufv.ca

In addition to a selection of Continuing Education courses and certificate programs, UFV offers master’s, bachelor’s, and associate degree programs as well as diplomas, trades certification, and other specialty certificate programs. For more information about programs at UFV please visit our homepage at ufv.ca. You may then be interested in contacting Student Services at 1-888-504-7441 to arrange a tour, attend a Becoming a Student info session, connect with an educational advisor, or arrange for career counseling.

Current Course Offerings

Customer Service Excellence
Based on your own experiences, identify the essential elements of outstanding customer service. Develop strategies based on leading practices to provide your customers with a high level of service and learn how to build lasting, value-added relationships with customers.

ABBOTSFORD — Clearbrook Centre
(20077 BISC MSS07 A5A) 2 sessions, Wed, 6:30–9 pm, $98
Starts Feb 4


Delegating, Motivating & Giving Feedback
Examine the concepts of motivation and delegation and identify the connections between the two. Develop an action plan to deal with them effectively. In addition, explore the nature of feedback and develop a practical approach to provide actionable feedback to motivate others.

ABBOTSFORD — Clearbrook Centre
(20078 BISC MSS16 A5A) 5 sessions, Mon, 6:30–9:30 pm, $235
Starts Feb 23


Management and Communication
Learn how to save time with concise conversations and clear requests. Enhance your leadership skills with effective communication and listening. Empower others to make necessary
and productive changes, and create an atmosphere for engagement and productivity.

ABBOTSFORD — Clearbrook Centre
(20072 BISC MSS02 A5A) 5 sessions, Thu, 6:30–9:30 pm, $235
Starts Feb 5


Marketing & Branding Your Business
Marketing and branding are critical to achieve business success. A strong brand is invaluable to build credibility, set your company or product apart from the competition, and increase your market share. Learn how to research, define, and build your brand. Find out how to craft a successful marketing strategy with your brand at the centre.

ABBOTSFORD— Clearbrook Centre
(20270 BISC MSS19 A5A) 5 sessions, Thu, 6:30–9:30 pm, $235
Starts Apr 9


Presentation Skills
Learn how to prepare and deliver effective presentations that you can use for business, sales, training, or public speaking. Discover how to document, plan and structure your presentation to influence your listeners and achieve your goals.

ABBOTSFORD — Clearbrook Centre
(20132 BISC MSS12 A5A) 2 sessions, Wed, 6:30–9 pm, $98
Starts Mar 4


Time & Stress Management
The ability to manage time and stress is absolutely critical to the success of any manager or leader. Learn techniques for effective time and stress management. Find out how to identify stressors,
set priorities, handle interruptions and crises, and improve work methods and productivity.

ABBOTSFORD — Clearbrook Centre
(20268 BISC MSS24 A5A) 2 sessions, Wed, 6:30–9 pm, $98
Starts Apr 1


Writing in the Workplace
Learn the craft of skillful writing. Boost the effectiveness of your written communications to achieve both personal and corporate success. Learn about the writing process, content generating strategies, audience analysis, structure, persuasive strategies, format, style and revision.

ABBOTSFORD — Clearbrook Centre
(40214 BISC MSS18 A5A) 5 sessions, Tue, 6:30–9:30 pm, $235
Starts May 19


updated Dec 15, 2014

 

A new you for the New Year

Unlock the life changing power of learning: the Continuing Education winter catalogue is now online, featuring programs to help you grow in your life and career.

View the catalogue now


General Information:
604-851-6324
continuingeducation@ufv.ca

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