Medical Office Assistant certificate

Credential Certificate
Tuition $5800
Duration 5 months (full-time)
Campus Abbotsford Clearbrook centre
Days & Times Mon-Thurs 9:30 am-3 pm
Program Start February, 2016

Medical Office Assistants (MOAs) qualify for clinical and administrative support positions in a variety of health care settings including physician offices, hospitals, specialist offices, and medical clinics. MOAs serve an important role in the delivery of health care service and are the key link between patients, physicians, and other members of the health care team. It is essential that MOAs possess a high level of communication skills, knowledge of medical office procedures, and keen multitasking abilities.

UFV’s MOA program offers students the most current industry knowledge and practical skills so that upon graduation, our students are job ready. This challenging career can be a first step into a lifelong career in the healthcare field.

Step 1: Admission Requirements

As a candidate for the program, you are required to submit the documents listed below:

1. UFV application form (no application fee required) online
Grade 12 or equivalent
3. 30 net wpm minimum typing speed. Contact Valley Personnel at 604-859-6511
4. Proof of English 12 with a final grade of C+ or higher.  If you do not have a C+ or higher in English 12, you may write a Composition Placement Test (CPT) at our main campus with a completed score of 48 or higher.  To write the CPT, register in advance through the Office of the Registrar (OReg) at any UFV campus.

Submit your complete application package to the Office of the Registrar (OReg)

Funding: This program is eligible for student finance, contact Financial Aid
Contact UFV Bookstore
Student benefits:
Contact Student Union Society

Your application will be reviewed by the Continuing Education department. If entrance requirements (1 - 4) above are met, you will be contacted for an interview with the instructor.

Step 2: Application Review

5. Willingness to undergo a security record check

Program Information

The Medical Office Assistant certificate program is an intensive program designed to prepare individuals for employment as a medical office assistant in medical clinics, hospitals, and specialist practices in both public and private sectors. As a medical office assistant, you are often the go-to person in the office — the one who is booking appointments, assisting patients, and keeping the doctors on track and on time. This is a demanding program, but you will graduate with the skills and confidence to handle the day-to-day operations of a busy medical practice.

The program is comprised of eight modules. You will complete a combination of theory and practice-related exercises before participating in a two-week medical office practicum placement. The practicum is followed by a one-week in-class final program review.

The eight modules are:

  • Communication Skills
  • Medical Terminology
  • Pharmacology
  • Medical Office Procedures
  • Billing
  • Clinical
  • Practicum
  • Review

You will be evaluated on classroom participation, assignments, study projects, practicum and examination results. You must achieve an 80 percent grade average and attendance of 90 per cent in each theory component in order to earn the certificate. Letter grades are awarded; students, if they choose, can order and pay for official transcripts upon completion of the entire program.

There is a two-week practicum component that must be taken immediately following the program theory components. You must successfully complete the theory components before you can be assigned a practicum placement. You will be responsible for your own transportation to your practicum site.

Who knows more about medical office assistant duties than those who are currently working in the industry? Not only do our instructors have high academic qualifications, but they are also current, successful practitioners of the ideas they will be sharing with you. They are committed instructors who are passionate about communicating their knowledge and cultivating enthusiasm in their students.



In addition to a selection of Continuing Education courses and certificate programs, UFV offers master’s, bachelor’s, and associate degree programs as well as diplomas, trades certification, and other specialty certificate programs. For more information about programs at UFV please visit our homepage at You may then be interested in contacting Student Services at 1-888-504-7441 to arrange a tour, attend a Becoming a Student info session, connect with an educational advisor, or arrange for career counseling.

updated Sept 24, 2015

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