Management Skills for Supervisors

Current Course Offerings

Management and Administration Skills
The focus in this course is on selecting and hiring effectively, orienting staff, conducting purposeful and meaningful interviews, making reference checks and job offers, defining responsibilities and goals, and using workplace retention strategies.

ABBOTSFORD — Clearbrook centre
(80296 BISC MSS21 A5A) Marilyn Lawrie, 5 sessions, Tue, 6:30–9:30 pm, $235.
Starts Nov 4

Management and Conflict Resolution
This course provides an introduction to the key principles of handling conflict handling and an understanding of the meaning and causes of conflict. It also gives supervisors an insight into managing relationships with customers and colleagues, our individual conflict resolution styles, internal and external customer conflict, the cost of conflict, resolving conflict, communicating effectively during conflict, and preventing conflict through communication.

ABBOTSFORD — Clearbrook centre
(80119 BISC MSS20 A5A) Marilyn Lawrie, 5 sessions, Thu, 6:30–9:30 pm, $235.
Starts Nov 6

Board Members and their Roles
Have you been asked to sit on a non-profit board and you lack a job description? Whether you are an experienced board member or a first-timer, come and find out what being a board member means and how to best fill the role.

Hope centre
(80265 BISC BSU13 H5A) Gerry Dyble, 1 session, Thu, 6–9 pm, $70.
Starts Nov 6

Introduction to Business of Non-Profit
The business of non-profits can be challenging to define. There is a need to demystify the non-profit world. This course will provide a history of and examine the need for non-profits in today’s society and look toward what the future has for non-profits in this everchanging political climate. Topics in clude identifying the nonprofit’s core competency and leveraging this asset to help compete for scarce resource dollars in an ever-changing economic climate; and how having the right board members, the commitment, and a vision for success will help lead your non-profit into the future.

Hope centre
(80267 BISC BSU12 H5A) Gerry Dyble, 1 session, Sat, 9 am–4 pm, $110.
Starts Oct 25

Proposal Writing
Proposal writing: A necessary evil or a vicious circle? This course will provide an overview of the pros and cons of seeking funding. The course will examine the who, what, when, where, and why of proposal writing before demonstrating how to write a successful proposal.

Hope centre
(80268 BISC FR02 H5A) Darla Dickinson, 1 session, Sat, 10 am–4 pm, $85.
Starts Nov 1

updated Oct 9, 2014

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