Welcome to UFV's Counselling Services
Going to university can be a rewarding and challenging experience. Meeting and talking with a supportive and knowledgeable counsellor can help you:
- Explore your career through career planning,
- Study smarter, not harder through study skills, and
- Get crisis support and assistance with personal issues.
UFV Counselling appointments are available in-person, by phone, and online (Zoom).
NEW! Student health & wellness portal
How to book a counselling appointment
Already seeing a UFV counsellor?
If you are currently seeing a UFV counsellor, click here or use the button below to access the Student Portal to re-book, cancel or reschedule an appointment. If you are unable to access the portal for any reason, please feel free to contact the Student Services Front Desk.
New to UFV counselling?
To start the appointment booking process, please click on the ‘Book an Appointment’ button below to be brought to the UFV Student Health and Wellness portal. The portal can be accessed only by UFV students, via your SSO login.
Once you are logged into the portal, complete the following steps:
- Step 1 – Update your personal information.
- Step 2 – In the left menu on the screen, click on FORMS located on the toolbar, to complete the counselling consent.
- Step 3 – Click on Survey/Questionnaire Forms, and complete ‘UFV Initial Contact Form.’
- Step 4 – You will receive an email within a couple of business days after submitting your information to book an Initial Consultation Appointment with our Intake Counsellor.
For any questions, please feel free to call the Student Services Front Desk at 604-854-4528 (Abbotsford, room B214) or 604-795-2808 (Chilliwack, room A1318), or send an email.
- Our regular office hours are 9:00am - 4:30pm, Monday to Friday.
- If you are experiencing a crisis after 4:30pm or on weekends, contact the regional crisis line at 604-951-8855 or toll-free at 1-877-820-7444. If there is an immediate safety risk, call 911.
You can also access Counselling resources on your own:
- Attend a counselling group workshop
- Download online handouts
- Discover support sources in other UFV departments
- Participate in our counselling awareness events
See our Frequently Asked Questions to find answers about:
- What is counselling?
- What services are offered through the UFV Counselling Department?
- Is counselling confidential?
- Who can access counselling at UFV?
- How much does it cost?
- What if I can’t make it to my appointment?
- I’m an instructor at UFV. What can I do to help a student in crisis?
- I’m worried about a friend or family member who goes to UFV. What should I do?
Free mental health supports available
The Government of British Columbia has recently launched Here2Talk, a new mental health counselling and referral service for post-secondary students. The service offers confidential, free single-session services by app, phone or online chat, 24 hours a day, seven days a week.
The BC Psychological Association is also providing free emergency mental health resources and support at this time.
Wellness Together Canada has also launched, providing mental health resources and supports to youth and adults.
Looking for additional resources? Please see here for a list of community supports.
In need of self-care? The UFV Counselling team has also compiled a Self-Care Toolkit for you.