Your Employee and Family Assistance Program (EFAP) provides immediate, confidential help for any concern. UFV’s EFAP provider is Shepell-fgi.

Your EFAP is a confidential and voluntary support service that can help you solve all kinds of problems and challenges in your life.

You and your immediate family members (as defined in your employee benefit plan) can receive support over the telephone, in person, online, and through a variety of issue-based health and wellness resources.

Your EFAP is completely confidential within the limits of the law. No one, including your employer, will know you have used the service unless you choose to tell them.

There is no cost to use your EFAP. If you need more specialized or longer-term support, your EFAP will help you select an appropriate specialist or service that can provide assistance.

To contact Shepell-fgi call toll free, 24 hours a day, seven days a week:

TOLL FREE:  1.800.387.4765
TTY SERVICE:  1.877.338.0275


ONLINE COUNSELING: www.shepellfgi.com/ecounselling
ONLINE RESOURCES: www.workhealthlife.com

Contact Laurie Coreau, local 4014, Debbie Dyck, local 4653, or drop by Human Resources to pick up a brochure.
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