Unscheduled Service Interruptions for 2015


Blackboard Learn is operating except for assessments functionality - March 18, 2015 (1: 40 PM)
Resolved: March 19, 2015 (12:30AM)

Blackboard Learn is operating except for assessments functionality.  

Blackboard vendor is still working on complete resolution with IT Services help.


Internet service problems at Chilliwack 5 Corners - Feb 16, 2015 (9:30 AM)
Resolved: Feb 16, 2015 (4:30PM)

There is an internet issue at Chilliwack 5 Corners campus causing intermittent internet connection problems.  This may also cause some problems for external telephone calls and some inter-campus calls.  IT Services is aware of the issue and working to resolve it as soon as possible.  There is currently no estimated time of resolution.  This alert will be updated as soon as new information is available.


Malicious Email – Alert - Jan 20, 2015 (2:30 PM)
Resolved Jan 24, 2015 (10:00 AM) 

You may be receiving emails with warnings that service interruptions will occur unless you "click here" and enter your login and password or credit card information. These are not legitimate. DO NOT follow the instructions. Doing so may result in someone using your email/network account or credit card. Please delete these messages immediately.


Intermittent Web Browsing Issues reported  - Jan 12, 2015 (10:00 AM)
Resolved: Jan 13, 2015 (11:00AM)

Reccuring: Jan 14, 2015 (8:00 AM)
Resolved: Jan 14, 2015 (10:00 AM)

UFV is currently experiencing problems reaching some internet sites.  A trouble ticket has been submitted to BCNet who have identified a case related to older routing information from PLNet.  BCNet support is in contact with PLNet to resolve the issue.  There is no estimated time of resolution, but this notice will be updated immediately when the problem is resolved.



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