Borrowing Materials:  Community Borrowers

Library Cards

Members of the public may purchase a UFV Library card for $30.00 per year.

  • Cards are issued in the library
  • Cards can be issued 30 minutes after opening until 30 minutes prior to closing
  • Bring valid BC government-issued photo ID
  • Card holders must be at least 18 years of age
  • Cards expire one year from purchase
  • There is a $5 replacement fee for lost or damaged cards
  • You must show your card in order to borrow items
  • You are responsible for all items signed out on your card
  • Cards are not transferrable
  • Notify library immediately in the event of a card being lost or stolen

A number of groups affiliated with UFV are eligible for free Community Borrower cards: 

  • UFV Board Members
  • Retired UFV Board Members
  • Volunteer tutors, Elder College Teachers
  • Security and cafeteria staff at UFV 
  • CTC students and teachers
  • Heritage Park students and teachers
  • Students and employees at B.C. public post-secondary institutions
  • Students and faculty at COPPUL institutions

These cards expire at the end of the August each year. There is a $5 replacement fee for lost or damaged cards.

Loan Periods and Fines for Community Borrowers (effective August 25, 2014)

 

Material Type

Loan Period

Fines

* Recalled fines of $1/day apply

Books, Audio Books, Circulating CD's.
Limit of 5 items in category

2 weeks
May self-renew 3 times online.

$0.50/day*

Periodicals (Journals, magazines, newspapers)
Limit of 5 items in category

7 days
May self-renew 2 times online.

$1.00/day*

Videos/DVD's, Art Slides, Language CD's, Curriculum materials

May not be borrowed

n/a

Reserve Materials

May not be borrowed

n/a

ILL materials from other libraries (eg. SFU, UBC). You will be charged $10 per item to receive ILL's.

As specified. Books usually two weeks.
No renewals.

$2.00/day

Ebooks and research databases can not be accessed remotely.    
  • Recall Fines - $2.00 per item per day

My Library Account

Use My Library Account to view your checkouts, due dates, fines, and renew your items. To log into My Library Account, use your library card number and library PIN number.  If you don't remember your library PIN number, please contact us. 

Renewals


Items are self-renewed online.  To renew items, connect to My Library Account.

Always read the renewal screen carefully and note the new due dates.  The format for due dates is day/month/year (Due: 13/7/20014). 

If renewal limits have been reached, or the item is on hold for another patron, you will see a message "Item may not be renewed."  In the case of renewal limits being reached, you may return the item to the library and renew in person at the circulation desk.

Returning Items

All items other than Reserve items can be returned at any UFV campus library. Reserve items must be returned to the library from which they were checked out. Items may be returned in the book return slot at the circulation desks (during opening hours). During closed hours, external bookdrops are available at the Chilliwack and Abbotsford campuses.

·         Chilliwack: external bookdrop is located outside the south entrance of A Building.
·         Abbotsford: external bookdrop is located outside the north entrance of G Building.
·         Mission: internal bookdrop is located in the hallway outside the library. Bookdrop only accessible when the building is open.

Holds and Transfers

Community Borrowers may not place online holds.  For intercampus transfers of items, please use the online form or ask at the circulation desk.

Overdue Items

Patrons are reponsible for knowing the due dates of their library material.

If an item is not returned, the borrower will be invoiced for the replacement cost, plus any accrued overdue fines.

Recalls

When an overdue item has a hold placed on it, the library will contact the borrower via email and recall the item.  The item must be returned within the specified period (varies by item), after which a recall fine of $2.00 per day will accrue. Check your library account for revised due dates.


Lost and Damaged Items

The borrower will be invoiced for the replacement cost of any lost or damaged items which need to be withdrawn from the collection, plus any accrued overdue fines.

Paying Fines

You may pay your fines in person at the circulation desk of either UFV campus library or the Mission campus office. The library accepts cash, debit, cheque, VISA, Mastercard, or American Express. You may also pay by mailing a cheque or by providing credit card information over the phone.

For disputed fines, you may complete and submit a Library Dispute Resolution Form to the Library Technician in Charge. The form is available at the circulation desk.

Fines will not be forgiven for reasons such as failure to receive an overdue notice, lack of knowledge of loan periods, forgetting due dates, or failure to renew materials on time.

Suspension of Privileges

Library borrowing and renewing privileges are blocked on accounts owing over $10.00.  You may check your account balance in My Library Account.

Non-payment of bills may also result in use of a collection agency.



July 17, 2014 bp

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