Click here to run and install CAN8

SERVER: can8.ufv.ca
USER ID: sTUDENT # (3000XXXXX)
PASSWORD: pword


If you have any problems with this procedure or if you will like to borrow an instalation CD, please contact monica.mendoza@ufv.ca ASAP. You can also get help in office hours at 604-864-4644 or in office D222.

To download Tutorial of CAN8 click-here.

Orientation
Use USB headset

Remember: We do not guarantee that CAN8 will work on every PC; but, we will do our very best to help you. You can always make use of UFV's computer labs if your computer at home does not work with CAN8.

 Notice: The only time that you cannot use CAN8 from home is 11am to 8pm Monday to Thursday.

System Requirements
The Windows CAN-8 product accesses material on the server via the IP protocol. This requires that the stations be capable of communicating with the server using the IP protocol.
Workstations:
Windows 2000/XP/Vista/Windows7 OS.
Using a generic soundboard:
Full duplex 16bit card, 44k input/output
Network:
CAT-5 or CAT-5E cabling for 100 Mbit/sec Ethernet interfaces 100 Mbit/sec Hub or Switch.
Network OS and file server:
Intel (or equivalent) based system running on Windows Windows 2000/2003/2208/vista. with at least 200 Gbyte hard disk (Mirrored or better if possible) and 100 Mbits/sec Ethernet interface
Bandwidth
In order to run in a satisfactory manner, a minimum required bandwidth must be available between the server and client. This is approximately 64 Kbits/sec per station.

For more information and a detailed evaluation of your needs, please contact a CAN8 representative.

FOLLOW THESE STEPS - (depending on your version of Windows these steps may vary):

• 1.- Click here to run and install CAN8 . Click on RUN, then click-on Install.
• 2.  Then copy the CAN8 file  on your desktop.
• 3.- When you double-click-on the icon; it looks like this:

• 4.- Make sure you have CAN8.UCFV.CA as the server; remember that the user ID is your student number and PWORD is the password. Do a recording exercise in CAN8. Login the next day to see if it was kept or not; if it was not kept, you will have to configure or turn-off your firewall.

If you have any problems with this procedure or if you will like to borrow an instalation CD, please contact monica.mendoza@ufv.ca ASAP. You can also get help in office hours at 604-864-4644 or in office D222.

To download
Remember: We do not guarantee that CAN8 will work on every PC; but, we will do our very best to help you. You can always make use of UFV's computer labs if your computer at home does not work with CAN8.

Computer Labs where CAN8 works:

- D221
- D223
- D226 (special setup - click here)
- D228 (special setup - click here)

• There is no sound with CAN8:

            * Make sure you are  using a USB headset.
            * That your PC only has one sound device. Most PC's have more than 1 sounds device; 
              go to Control Panel (classic view) click-on "Sounds and audio devise" and make the 
              other devise your default devise.
            * You might have to disable all BlueTooth devices. Go to "Sounds and audio devise,"
              go to the Hardware tab, select any BlueTooth devices, click on Properties, click on
              Usage Devise and Disable the device. Reboot PC. 

• "The system file is not suitable for running MS-DOS and Microsoft Windows applications." in Windows XP.

              Fix: http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
              Note: the CD they referred to is the Windows XP CD.

• The file is not 32bit file." 

1. Right-click the CAN8 icon; click-on properties (left-click from now on).
2. Click the tab COMPATIBILITY; and check-mark on the box "RUN this program in Compatiblity with Windows 95."
3. Then click-on apply and OK.         

• "I cannot hear anything."

     1. In CAN8 click-on the speaker icon on the right side of the screen:

You can adjust the volume by dragging the blue bar up and down.

You can adjust the volume by dragging the level bar; also make sure that Mute does not have a check-mark on it.

• "Cannot install CAN8."

         Try logging into your computer with another admin user.         

• The MIC does not work.

         * Check out this link: http://www.ufv.ca/mola/g180.htm
         * Also, go to All programs, Accesories, Entertainment, and Sound Recorder. Here record
           your voice, then play it. If you could not hear your voice, then the microphone is faulty.

Windows VISTA: Most computers have more than 1 sound device; go to Control Panel (classic view) click-on "Sounds and audio devise" and make the other devise your default device. The most common problem with Vista is that it can not create the shortcut. To fix this, locate the file W16MGR.exe in folder C:\CAN8-2006, right click-on it and then click-on Sent to Desktop (create shortcut). More solutions at the button of the page.

Note: If you have a FIREWALL installed, CAN8 sometimes won't keep your recording or you will not be able to record unless you allow the file W16MGR.EXE (click here for how-to) through the firewall or unless you open the UDP ports 17180 to 17190. Do a recording exercise in CAN8, login the next day to see if it was kept or not. If it was not kept, you will have to configure or turn-off your firewall; but, doing so can put your PC at risk -not recommended.

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