Hardware Minimum Requirements for Blackboard

  • 1.5 GHz CPU or greater with minimum of 1GB RAM
  • Network adapter: LAN (Ethernet) or wireless (WiFi)
  • DSL or cable broadband Internet (Dial up not compatible)
  • CD/DVD drive and speakers may be required; refer to course requirements

Connection Speed
Once you have ensured that your computer has the proper operating system and hardware to run BlackboardTM Learn Release 9.1, you should verify that your Internet connection is fast enough to support BlackboardTM Learn Release 9.1. Online courses may require you to download/upload large files and often include streaming audio and video, both of which require faster connections.

  • Dial-up – you should not be relying on dial-up while taking a course through eLearning. You may still use BlackboardTM Learn Release 9.1. However, you will encounter difficulties when loading pages, especially during peak usage times. You will also find that both audio and video playback can be very choppy. Additionally, downloading or uploading assignments may take a long time.
  • Cable modems (Time Warner – CableVision) – this is the preferred connection to use when accessing Blackboard.
  • Digital Subscriber Line (DSL) – this is a good quality connection to use.
  • Satellite (such as Hughes Net) will work however you will encounter a latency (a delay) between the satellite connection and Blackboard Learn.

If accessing Blackboard Learn on UFV-Campus, you will need to be on UFV Wireless - Secured Network

Mobile devices includes Andriod, Blackberry, IPhone & IPod touch, Ipad

Before deciding to downloading mobile app. The purpose of this mobile application is to keep up-to-date with communications and content posted to a Blackboard course, and doesn't offer the full range of features. Depending on the course, some learning objects will not display or play properly.

 

Blackboard Mobile app for Android

Blackboard Mobile app for iPhone, iPod, iPad

Blackboard Mobile for Blackberry

 

Operating Systems, Web Browsers

It is very important that you use a certified or compatible Web browser when viewing and working in Blackboard so that information and course tools display correctly.

Blackboard Learn Browser Compatibility Check

Other browser considerations

  • Blackboard is not compatible with the AOL browser. If you use the AOL service to connect to the Internet, download and install a certified or compatible browser listed in the above matrix. Once connected to the Internet, minimize your AOL browser, and then open the other browser to access Blackboard.
  • Turn off pop-up blockers when using Blackboard, or provide an exception for your institution's Blackboard Web site (URL). Often, you will have two pop-up blockers: one within your browser and one within a search toolbar like Google or Yahoo.
  • JavaScript and Cookies must be enabled on any browser.

Be sure to review the recommended plug-in information below and download as appropriate.

Browser plug-ins

Sometimes, you may need additional software to view and listen to instructional content within your course. For instance, your instructor may upload an audio file for you to listen to, or a video clip for you to watch. The browser you currently use to access Blackboard may not always have the required software, or "plug-in", to properly play such audio and video files.

This folder contains the most commonly used plug-ins, and they are free to download. Click the folder title above to access the plug-ins. Before downloading any of the plug-ins provided, please check with your instructor or your institution's technology coordinator to see which plug-ins they may recommend.

‌Adobe Acrobat Reader allows you to view and print PDF (Portable Document Format) files.Click on the link to begin the download and install process. A new browser window will open. Be sure to uncheck any unwanted tool bars or other add-ons before you download the plug-in. Please Note: Deselect where it ask you to install Google Chrome. 

 

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Some courses contain learning objects incorporating accompanied audio over slides using Adobe Flash player.

 

Apple QuickTime Player for Windows allows you to play audio and video files online through your browser. 

 

Adobe Shockwave Player for Windows or Mac OS allows you to view dynamic and animated content on the Internet through your browser. 

 

Microsoft Windows Media Player for Windows allows you to play audio and video files online through your browser. 

 

Real Networks RealPlayer for Windows for Windows allows you to play audio and video files online through your browser

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Contact UFV HelpDesk

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helpdesk.its@ufv.ca

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Other Blackboard Issues?

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