Business Transformation Office

Windows 10 Upgrade

As part of our commitment to run reliable and supported software UFV is transitioning supported devices from Windows 7 to Windows 10. Windows 7 is no longer supported and its continued use exposes UFV to security threats. When your device is planned for the upgrade you will receive an email notification. Please follow the instructions provided in the email and for reference below.

Steps to prepare:

  1. Clean Up: Move any files, folders, downloads and documents from your desktop, C: Drive and Downloads Folder to the F: Drive.   If you have applications or software that you do not use, please delete.
  1. Free Up Space on C: Drive: Ensure there is at least 40 GB of free space on your C: Drive.  Open File Explorer, right click on the C: Drive and select “Properties” to view the Free space available.
  1. Non-standard Software Check: If you have software that was not installed by IT Services, ensure you have the original licence key saved in an email or the F: Drive.
  1. Save Your Passwords: If you have more than one email address in your Outlook mailbox, ensure you have the passwords saved in an email or the F: Drive.
  1. Save Your Bookmarks: If you use Firefox or Chrome, ensure you save your bookmarks to your F: Drive.  This is not required for Internet Explorer or Edge.

After Upgrade:

  1. Check your files to ensure no data was lost
  2. Review the UFV Windows 10 User Guide to learn how to navigate Windows 10.

If you have any questions regarding the upgrade, please contact our Windows 10 project team at Win10deploy@ufv.ca


Learn How to Clean up Downloads

Clean up downloads

Learn How to Uninstall Apps

Remove unused and unneeded applications or programs

Learn How to Save Firefox Bookmarks

Backup web browser bookmarks (Google Chrome and Firefox) not required for Internet Explorer or Edge

Learn How to Save Google Bookmarks

Backup web browser bookmarks (Google Chrome and Firefox) not required for Internet Explorer or Edge

Resources & FAQ

Any file stored on your C: drive is vulnerable if your computer’s hard drive crashes or your files become corrupted and/or irretrievable due to a hard drive failure. Files stored in the file share are backed up regularly and are more secure.  UFV expects all staff to practice information security at all times.


No.  Windows 7 is no longer supported as of January 2020.  In order to provide full support and secure UFV resources we must update to Windows 10 right now.


Employees are advised to store all their data in the F: Drive. All UFV employees are provided 25 GB of network drive space.

To access your F: drive, copy the following link and revise "USERNAME" to your active directory name used to log on to your computer:  \\ad.ufv.ca\Employee\HomeDir\USERNAME, paste this link in File Explorer.

You can also backup your local C drive data to a USB drive or an external hard drive.


As a UFV employee you are responsible for the management of your own data. All UFV data should be stored in such a way that it is backed up regularly; preferably by saving it on a network drive that is backed up nightly. Protecting information from accidental loss, corruption, or unauthorised access is critical to the business needs of the university.


The University's information is recognised as a valuable asset and is managed accordingly to ensure its integrity, security and availability. Please visit the Information Security webpage for details regarding your responsibilities towards Information Security.


Yes, if you have a laptop.  The laptop upgrade will take less than 2 days and you will be notified in advance.  The more data you have on your local drive the longer the process will take.  We can provide a loaner laptop while we are working on yours.


If this was not installed by ITS you will need to verify that the version of this device and application will operate under Windows 10.  We recommend you contact the vendor and confirm this.  You may need to purchase a more recent version of the application.


We recommend that you scan the applications on your device.  Remove any applications that you no longer use.  For those Software applications that you use, you will need to verify with the application vendor if the version you have is compatible with Windows 10.  If it is not compatible with Windows 10 you may have to procure the compatible version,  please contact software.manager@ufv.ca for more information.


IT Services will be replacing your workstation.  We will not be replacing your monitors or printers as part of the refresh.  Employees can choose to have a new standard keyboard and mouse at this time.


We recommend you check with the manufacturer to confirm if it will work.  IT Services can provide you with a standard keyboard and mouse if yours is not compatible.


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