FACILITIES and SERVICES
 

UCFV offers a wide range of services at its main campuses, regional centres, and off-campus locations throughout the university college region.

Main locations
Abbotsford
33844 King Road, V2S 7M8
Telephone: 604-504-7441; fax: 604-855-7614
Main switchboard hours:
8:30 am–4:30 pm, Mon–Fri

UCFV Bookstore
University Station Plaza
A1–33814 King Rd., V2S 8H8

Marshall Road Annex
34194 Marshall Road, V2S 5E4
Telephone: 604-859-8462

Career Technical Centre
2272 Windsor Street, V2S 5W6
Telephone: 604-850-8672

Direct Telephone Numbers — Abbotsford
 

Finance

Registrar’s Office

Fax numbers
 

Chilliwack
45635 Yale Road, V2P 6T4
Telephone: 604-792-0025; fax: 604-792-2388
Main switchboard hours:
8:30 am–4:30 pm, Mon–Fri

Direct Telephone Numbers — Chilliwack

Mission
Heritage Park Centre
P.O. Box 1000, 33700 Prentis Avenue, V2V 7B1
Telephone: 604-820-6000; fax 604-826-0681
Business hours: 9 am–7:30 pm, Mon–Thurs; 9 am–4 pm, Fri

Hope
345 Raab Street, V0X 1L4
Telephone: 604-869-9991; fax 604-869-7431
Main switchboard hours:
12:30–4:30 pm, Mon–Thurs; closed Fridays

Agassiz
PO Box 69, 7110 Cheam Ave., V0M 1A0
Telephone: 604-796-9496; fax 604-796-9467
Business hours: 8:30 am–4:30 pm, Mon-Fri

Career Technical Centre
UCFV, in partnership with the Abbotsford School District, sponsors the Career Technical Centre. The programs at this unique centre allow senior secondary students to combine their Grade 11 and 12 subjects with some of the certificate programs at UCFV. Contact CTC at 604-850-8672, fax 604-850-0667, to find out more about integrated studies in the area of Trades and Technology (various programs), Applied Business Technology, Health & Human Services, Computing, etc.

Bookstore
UCFV operates bookstores in Chilliwack, Abbotsford, and Mission which stock required textbooks, stationery, and software. UCFV clothing and other souvenirs are also available. Your student card is required for ID on cheques.
    The Abbotsford campus bookstore has moved to a larger, new location at University Station plaza, adjacent to the main drive onto the campus, to better serve student needs. Your first stop on campus!
Abbotsford bookstore hours:
• 9 am to 4:30 pm, Monday to Thursday
• 9 am to 4:30 pm, Friday
During September and January:
• 9 am to 9 pm, Monday to Thursday
• 9:30 am to 2:30 pm, Saturdays
Mission bookstore hours:
• 10 am to 2 pm, Monday, Tuesday, and Thursday.
Chilliwack bookstore hours:
• 9 am to 4 pm, Monday to Friday
During September and January:
• 9 am to 9 pm, Monday to Thursday (first two weeks)
    During the first four weeks of classes, the bookstores are open in the evening to enable students to obtain their books. Lists of required texts are available two to three weeks before classes begin. Students are advised not to purchase books before attending their classes. Some used texts are available.

Career Centre (formerly Employment Services)
The UCFV Career Centre is available to all UCFV students and alumni for any job-related matter. The Centre provides computer stations for résumé/cover letter writing, and job search via the Internet. Students have access to a laser printer, fax, phone, email, and photocopying resources for employment opportunities. As a “self-service” institution registered with workopolisCampus, employers’ job posting are posted online (free-of-charge) to all UCFV students.
The Centre is run by a full-time coordinator, whose responsibilities include marketing the Centre to students, graduates, and employers. Training in job preparation for students, as well as assistance with exit transition, is offered. Co-operative Education and the UCFV work-study program are integral parts of the Career Centre. The Centre is also responsible for developing international work experience programs.

Fees and additional costs
Fees for Co-op work terms are currently in effect for 2003-2004 and are subject to change for 2004-2005. Fees are currently set at $440 per work term.

For more information
The Career Centre (formerly Co-operative Education and Employment Services) is located on the Abbotsford campus in Rooms B236 and B238. Staff can be reached through the following contact information:
Telephone: 604-854-4507
Fax: 604-870-JOBS (5627)
email: career.centre@ufv.ca
website: www.ufv.ca/jobs

Faculty and staff
Duncan Jeffries, BSc, MSc, (UBC), Director
Laura Dunn, Administrative Assistant
Susan Francis, BBA (UCFV), Coordinator
Robert Mitchell, Coordinator
Alyson Schimmelmann, BBA (UCFV), Coordinator

Computer facilities
Instructional computer facilities consist of Pentium, Pentium II/III/IV, Celeron, and Macintosh microcomputers situated in 28 computer labs, connected to Novell and NT networks. The labs are utilized by students in all UCFV programs. Internet and email access are provided through high-speed fibre optic links to the Provincial Learning Network (PLNet).

Information Technology Services
Terry Cox, Director; BSc (Alberta)
Mary Whiting, Administrative Assistant
Christine Carter, Voice Communications Administrator; Dip. Admin.
Management Technology (BCIT)
Bryan Daniel, Systems Administrator; Dip. Electrical Tech. (STI), Dip. CAD/CAM Engineering Tech. (Kelsey)
Richard Eskandar, Network Administrator; Dip. Electrical Engineering (Polytechnical Institute, Beirut, Lebanon)
Marilyn Fairclough, on leave; Cert. Telecommunications Management (VCC)
Rob Hamm, on leave; BSc (SFU)
Bryan Wilkinson, Online Support Analyst; Dip. Computer Information Systems (Douglas) Computer Support Services
Craig Toews, Manager; Dip. Basic Electronics, Dip. Computer Electronics (VCC)
Daphne Cockerill, Help Desk Analyst, Dip. Computer Information Systems (UCFV)
Caroline Lai, Lab Monitor Supervisor
Sylvia Santiago, PC LAN Technician; Bachelor of Library Information Science (Philippines)
Shane Schlosser, PC LAN Administrator; Cert. Network Specialist Program (Capilano)
Susan Travassos, Technical Specialist, Dip. Crim. (Douglas)
Bill Van de Ligt, Microcomputer Technician; LAN Specialist Diploma (CDI)
Ken Wong, PC Lan Administrator; Dip. Basic Electronics, Dip. Computer Electronics, Dip. Communications (VCC)

Information Systems
John Sampson, Manager, Information Systems; BSc (Victoria)
Jessica Gao, Database Administrator; BSc (Jilin University)
Gidu Goldstein, Program Analyst; BSc (University of South Africa)
Verlaine Lamour, Programmer Analyst; BSc (Québec)
Ahktar Malik, Systems Analyst; PhD (University of Manchester Institute of Science & Technology)
Peter Rasquinha, Programmer Analyst; MS Computer Applications (Indian Institute of Technology)
Boris Rapoport, Systems Analyst; BSc (Krasnoyarsk State University)
Amandip Sidhu, Website Administrator; Dip. Computer Systems Technology (BCIT)

First Aid
Monday to Friday, 8:30 am–11:30 pm. In Abbotsford call local 4400 and in Chilliwack call local 2525. The operator will call the nearest first aid attendant or call an ambulance if necessary.

Food Services
UCFV provides complete food services at both the Chilliwack and Abbotsford campuses. Breakfast, lunch and dinner are available during the fall and winter semesters.
Operating hours, Abbotsford:
• Monday–Thursday 7:30 am–9 pm
• Friday 7:30 am–4:30 pm
• Saturday 8 am–2 pm
Operating hours, Chilliwack:
• Monday–Thursday 8 am–8 pm
(limited service after 2 pm)
• Friday 8 am–2 pm
Reduced hours of operation are in effect from April through August and during the Christmas break.

Human Rights and Conflict Resolution Advisor
The purpose of the Human Rights and Conflict Resolution advisor is to facilitate a fair and effective educational environment, in part by:
• promoting understanding between/among people
• assisting in resolving interpersonal conflict
• handling the early stages of a potential harassment issue.
The advisor is, and is seen as, impartial and is available at any step of a process or complaint to:
• hear concerns
• facilitate dialogue
• provide training in effective communication and conflict resolution skills

Services
The advisor is available to students, staff, and faculty on all campuses at any step of a process or complaint to:
• provide a listening ear
• bounce ideas off
• coach people in how to handle situations
• promote understanding by facilitating dialogue between or among people
• Train people in:
• conflict resolution
• mediation skills
• effective listening
• assertiveness negotiations.
• Facilitate:
• meetings
• learning through small group simulations
• relationship-building/community-building/team-building
• provide informal or formal mediation.
The advisor can also speak to classes in order to outline the purpose of the office, conflict resolution concepts, and the advisor’s role.
To contact the advisor:
email: hrcroinfo@ufv.ca; phone: 604-864-4660, or drop in to Room B225A on the Abbotsford campus.
To view the advisor’s schedule, check out the website
at www.ufv.ca/hrcro/ and choose the link “Click here to view the latest schedule”, or call 604-864-4660, to hear the schedule and make an appointment.

Human Rights and Conflict Resolution advisor
Keith Barker, BSc (SFU), CPCC

Instructional Media Services
Website: www.ufv.ca/ims
Instructional Media Services (IMS) provides the UCFV community with media resources and services to augment the classroom experience. Services range from media equipment distribution to assistance with video production as well as video conferencing.
IMS facilities furnish UCFV students and faculty with video editing suites, dubbing and duplicating equipment, a screening room, and a self-serve media prep lab for producing class presentation assignments and seminar projects. The lab is outfitted for computer imaging (including digital scanning, digital photography, video capture, and electronic slide presentation), video editing, drymounting, laminating, and report binding. Some services are available at all campuses, but the helpful IMS staff are based on the Abbotsford and Chilliwack sites.
IMS maintains a wide inventory of A/V equipment for use by students and faculty for instruction and class projects. Fines are charged on overdue items.
Whether you are organizing an interactive conference or simply want some digital images for your assignments, Instructional Media Services is available to assist and advise you on the set-up and use of equipment.
IMS can arrange in-class demonstrations to help students and faculty with projects involving video, photography, audio, overhead projection, and computer slide presentations.

Hours of service:
Abbotsford campus
During semesters:
Mon–Thurs 8 am–7 pm
Fri 8 am–4 pm

Chilliwack campus
During semesters:
Mon–Thurs 8 am–4 pm
Fri 8 am–4 pm
Phone:
Abbotsford campus: 604-854-4546
Chilliwack campus: 604-702-2617

Staff
Richard Heyman, Manager, Dip. Media Res. (Capilano),BGS (OLA), Abbotsford
Sherri Anderson, Media Assistant, CAD Tech (UCC), Abbotsford
Greg Davis, Media Technician — Equipment, Dip. Media Res. (Capilano), Abbotsford
Gordon Jang, Media Technician — Graphics, Dip. Media Res. (Capilano), Abbotsford
Diane Nosaty, Media Technician — Graphics, Dip. Media Res. (Capilano), Abbotsford
June Pitcher, Media Assistant, Dip. Lib. and Inf. Tech. (UCFV), Chilliwack

Library
Website: www.ufv.ca/library/
The UCFV Library is committed to providing students and faculty with access to the knowledge of the world through print, electronic, and other media. With branches in Abbotsford, Chilliwack, and Mission campuses, the library’s collection has been selected to support the programs and courses taught at UCFV, and currently contains more than 180,000 items including print and electronic books, journals, newspapers, government publications, videotapes, and more. The library subscribes to a wide variety of online article indexes and has access to more than 10,000 electronic journal titles. The catalogue lists not only the items physically housed in the campus libraries, but also a growing collection of websites of use to students and faculty. The library’s website provides links to the catalogues of other B.C. and Canadian libraries, so that if a desired item cannot be found in the UCFV collection, eligible users can request it through interlibrary loan.
    Librarians teach orientation and research skills classes to all first year English and Communications students, and to other classes on request of faculty. Library staff are available in person, online, and by phone to provide individual help on research assignments, term papers, or class presentations.
    Off-campus access to the full range of the library’s online resources is available to current UCFV students and faculty through the library website. Services to distance students are provided through the website, by telephone, or email.
    The UCFV library collections and facilities are open to the general public. A current library card is required to borrow materials. Students and faculty will be provided with cards; members of the community who would like to borrow materials may purchase a community borrower’s card for a $25 annual fee. Loan periods vary according to the type of material, and fines are charged on overdue items.

Hours of service:
Abbotsford campus
During Fall and Winter semesters:
Monday–Thursday 8 am–10 pm
Friday 8 am–4:30 pm
Saturday 10 am–4 pm
Sunday 1–5 pm
Other times:
As posted

Chilliwack campus
During Fall and Winter semesters:
Monday–Thursday 8 am–9 pm
Friday 8 am–4:30 pm
Saturday 10 am–4 pm
Sunday 1–5 pm

Mission campus at Heritage Park Centre
During Fall and Winter semesters
Monday–Thursday 8:30 am–7 pm
Friday 8:30 am–3 pm
Saturday & Sunday closed
Phone Abbotsford campus: 604-854-4545
Chilliwack campus: 604-795-2824
Mission: 604-820-6009

Library personnel
Administration (Abbotsford)
Kim Isaac, BA, MLS (UBC), Director
Laura Naydiuk, Lib. Tech. Cert. (Red River), Administrative Assistant

Public Services
Librarians
Art Knight, Dip. Lib. and Info Tech (SAIT), BA, MLIS (Alberta)
Mary-Anne MacDougall, BA (SFU), MLS (UBC)
Patti Wilson, BA, MLS (Alberta), Public Services Coordinator
Library Technicians (Abbotsford)
Eva Korelus, BA (UCFV), Technician-in-charge
Paula Brennan, Dip. Lib. and Info. Tech. (UCFV)
Kulwant Gill, Dip. Lib. Tech. (FVC)
Pat Harris, Dip. Lib. and Info. Tech (UCFV)
Carol Konkle, Dip. Lib. and Info. Tech. (UCFV)
Heather LeGood, BA (SFU), Dip. Lib. Tech. (FVC)
Shawnna Pierce, Dip. Lib. and Info. Tech. (UCFV)
Library Technicians (Chilliwack)
Kate Czapleski, Dip. Lib. Tech. (UCFV), Technician-in-charge
Leslie Aleksic, Dip. Lib. Tech. (FVC)
Betty Wierda, Dip. Lib. and Info Tech. (UCFV)
Library Technicians (Mission)
Joan Smith, Dip. Lib. and Info. Tech. (UCFV)
Technical Services (Abbotsford)
Corinne McConchie, Dip. Lib. and Info. Tech. (FVC), BA, MLS (UBC),
Systems and Technical Services Librarian
Linda Harder, Dip. Lib. and Info. Tech. (UCFV); Technician (Serials)
Liz Hughes, Dip. Lib. Arts (SAIT); Technician (Cataloguing)
Sue Kleiv, Dip. Lib. and Info. Tech. (UCFV); Technician (Acquisitions)
June Reedman, Dip. Lib. and Info. Tech. (FVC), Dip. Tech. Bus. Man.
(BCIT); Library Technician-in-charge (Acquisitions)
Jenny Walters, Library Technician-in-charge (Cataloguing)

Ombudsman Office
The UCFV Student Ombudsman holds a position of trust, with a responsibility to the entire UCFV community.
The Ombudsman:
• provides an entry point into the UCFV system
• offers information on complaints and concerns (policy and procedures)
• offers recommendations for necessary changes to policy and procedures.

The Ombudsman office is established as a neutral, objective third party:
• for information assistance in resolving problems, conflicts, and disputes
• as a source of information and assistance to all members of UCFV in respect to academic and other UCFV rules, regulations, policies and procedures.

The Ombudsman is bound by the principle of confidentiality, and is available to all students, faculty, and staff on all campuses to:
• listen
• provide information and referrals
• offer suggestions and options
• investigate complaints and concerns
• put forward recommendations for changes to policy and procedure.
The Ombudsman will not initiate an investigation without a request or prior approval from the complainant.
The Ombudsman will also speak to classes to explain the role of the Ombudsman at UCFV.

To contact the Ombudsman:
Phone: 604-504-7441, local 4238
Drop-in: Abbotsford: Room B225A
Chilliwack: Room E101
Mission: by appointment.

Parking
Pay parking is in effect at the UCFV Abbotsford and Chilliwack campuses. General parking for students and visitors is available at $1 per day (subject to change). Short-term visitor parking is also available. Parking is free for people with disabilities (with valid stickers), and motorcycles in designated areas. Carpooling is encouraged. Carpool permits are available from the Facilities department. Carpoolers are offered reserved parking spots in good locations.
    Detailed information regarding pay parking may be found in the parking information brochure which is available at key locations throughout UCFV, or on our website at www.ufv.ca/parking
    All UCFV employees also pay for parking in reserved areas. For more information about parking contact the UCFV Safety & Security department at 604-864-4603.

Photocopies
Photocopy machines are available at all UCFV centres. They are located in the libraries at Abbotsford and Chilliwack, and throughout the campuses.

Security
Abbotsford campus
A security officer is on duty from 7 a.m. to midnight, Monday to Friday, from 10:30 a.m. to 6:30 p.m. on Saturday and from 12:30 p.m. to 5:30 p.m. Sunday. The security officer can be reached at 604-768-0279.
Chilliwack campus
A security officer is on duty at the Chilliwack campus from 7 a.m. to 11 p.m., Monday to Friday, from 8 a.m. to 4:30 pm on Saturday and from 12:30 p.m. to 5:30 p.m. Sunday. The security officer can be reached at 604-991-0225.
For more information about security, check out our website at www.ufv.ca/security

Switchboard
Information may be obtained from the main switchboards year-round, Monday to Friday, from 8:30 a.m. to 4:30 p.m.
Abbotsford: 604-504-7441
Chilliwack: 604-792-0025
    The Abbotsford switchboard also provides evening service September through June, Monday to Thursday, from 4:30 p.m. to 8:30 p.m.
 

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