DOR 01
0 credits
Introduction to Administrative Dentistry
Prerequisite(s): Admission to the Dental Office Receptionist certificate.
Corequisite(s): None.
Pre- or corequisite(s): None.
An overview of the delegated responsibilities of the dental receptionist and the dental team, focusing on the specialized roles of each member. Examination of the legal and ethical responsibilities of the dental professionals to maximize patient confidentiality and trust. Introduction to patient records with training on analog and digital recordkeeping with Power Practice dental software systems in accordance with guidelines set by the British Columbia College of Oral Health Professionals.
DOR 02
0 credits
Office Communications
Prerequisite(s): A- or better in DOR 01.
Corequisite(s): None.
Pre- or corequisite(s): None.
Provides training in the various forms of communication utilized within the dental office. Students learn to decode verbal, non-verbal, and written communications in order to understand patient concerns and deliver clear and concise messages. Focus on digital messaging integration utilized in conjunction with Power Practice dental software systems.
DOR 03
0 credits
Introduction to Clinical Dentistry
Prerequisite(s): A- or better in DOR 02.
Corequisite(s): None.
Pre- or corequisite(s): None.
A comprehensive overview of the clinical procedures performed daily within the dental office including diagnostic, preventative, basic and major restorative, oral surgery, and orthodontic dentistry. Focus will be placed on infection, prevention, and control to ensure the dental team maintains and practices within all safety guidelines. Integration of dental terminology, structures, anatomy, and x-rays as well as Power Practice software scheduling will provide a full view into the clinical components of the dental office.
DOR 04
0 credits
Dental Treatment Coordination
Prerequisite(s): A- or better in DOR 03.
Corequisite(s): None.
Pre- or corequisite(s): None.
Connects the administrative procedures to the clinical procedures within the dental office. Focus on integrating dental fees, treatment codes, treatment planning, comprehensive appointment management, and daily scheduling techniques in a full digital format using the Power Practice dental software system.
DOR 05
0 credits
Dental Office Accounting
Prerequisite(s): A- or better in DOR 04.
Corequisite(s): None.
Pre- or corequisite(s): None.
Provides training in aspects of account billing, payables, and aged receivables specific to the dental office. Students will learn how to enter and submit insurance claims, receive and post insurance and patient account payments, generate reports on aged receivables, bank deposits, and day end and month end reconciliations using Power Practice dental software systems.
DOR 06
0 credits
Career Planning
Prerequisite(s): A- or better in DOR 05.
Corequisite(s): None.
Pre- or corequisite(s): None.
Prepares students for the transition to practicum and employment within a dental office in the community. Students will receive training on medical emergencies protocols, staff management, payroll, and employment strategies. Students will learn job readiness skills for a successful practicum experience.
DOR 07
0 credits
Dental Office Receptionist Practicum
Prerequisite(s): A- or better in DOR 06.
Corequisite(s): None.
Pre- or corequisite(s): None.
A 75-hour work integrated practicum placement for the Dental Office Receptionist certificate program. Under the direct supervision, mentorship, and guidance of a host dental office within the community, students will demonstrate their skillset gained throughout the program.
