Report suspicious email: If you receive spam, phishing, or even an email that seems 'off', forward it to phishreport@ufv.ca.
1. Learn how to spot phishing or spoofed emails
Phishing is a scam that tries to trick you into revealing personal and sensitive information such as login credentials and banking details. Attackers usually do this by pretending to be a person or company that you know and trust. They might sign the email in someone else's name, or they can take it one step further and spoof the sender's address.
For details on how to tell if an email is legitimate and what to do if you suspect phishing, go to the Phishing & spoofed email FAQs page >
2. Train your junk folder to filter spam messages correctly
We recommend that you regularly review messages in the Junk folder, and re-categorize emails as needed. Doing so helps to improve future spam detections.
Learn more about the junk items folder >
3. Pay attention to the External email warning
When you receive an email from outside of UFV, you will see [EXTERNAL] in the subject line and a yellow caution footer at the end of the email. This indicates that the email is not from a UFV account or UFV system, so if it claims to be, take caution. If you see this tag, remember to check the authenticity of the message before clicking on links, opening any attachments, or responding.
External resources
To learn more about email security and how to protect yourself from scams and fraud, see our collection of trusted external resources:
- Phishing: Don't get reeled in (Government of Canada - Get Cyber Safe)
- 7 Red Flags of Phishing (Government of Canada - Get Cyber Safe)
- A Fraudster's Toolbox (Government of Canada - Get Cyber Safe)
- Real Examples of Fake Emails (Government of Canada - Get Cyber Safe)
- Protect Yourself from Scams and Fraud (Canadian Anti-Fraud Center)
- Phishing Comes in Many Forms (YouTube - 1-minute video)