Information Technology Services



UFV standard hardware such as a computer, laptop and/or monitors, is requested through IT Service Desk.  Computer peripherals (mouse, keyboard) for campus use may be outsourced for purchase.  IT Services should be consulted prior to peripheral purchase to confirm that the device is compatible with UFV standard computing equipment and/or network infrastructure. 

Hardware Request

Only Department Heads, Deans, Directors, or Department Assistants can submit a request to the IT Service Desk to request new hardware for a current or new employee.

Please copy and fill in the following information when emailing your request for hardware:

  • First and last name
  • Employee number
  • Department
  • Job title
  • Office number
  • Type of Employment (Permanent, Contract, Sessional)
  • Budget code 
  • Start date
  • Type of hardware request
    View the specifications of standard UFV hardware‌ including pricing and inventory of upgrades available for purchase through IT Services.

Please Note -  Computer hardware (excluding peripherals) is considered a restricted purchase and cannot be purchased directly by the employee/department.

Computer Refresh Program

IT Services allocates and supports new computer hardware in a 4-year cycle for all full-time, permanent UFV employees (100% full-time).  Sessional Faculty and/or shared, temporary staff computers are not included in the refresh program, each department is responsible allocating funds from their budget (capital hardware) for these positions.

IT Services maintains the lifecycle of these assets, visit IT Services Knowledgebase to view the current schedule. The need for a replacement before the planned refresh can be requested and reviewed with the IT Deployment Coordinator.

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