Information Technology Services

Wi-Fi by eduroam

What is eduroam?

‌‌‌Eduroam is a collaborative network that provides current students, faculty, and staff with fast, secure, and reliable access to wireless services (Wi-Fi) on UFV campuses, as well as at participating institutions in 70 territories worldwide.

Use the same login credentials on every eduroam network, regardless of where you are.

Configure your device or phone at UFV before you attempt to connect at another institution.

How do I connect to Wi-Fi by eduroam?

These instructions are intended for students, faculty, and staff that have current, valid UFV network credentials.

  1. Select eduroam

When you are on campus, eduroam will automatically appear in the list of available wireless networks on your device. Simply select eduroam from the list and connect.

 

  1. Enter your username and password

Eduroam requires a different username format than your other UFV credentials, but it does use the same password. Your eduroam username combines two elements:

network username + @ufv.ca
e.g. jonesw@ufv.ca — Do not get confused. This is not the same as your email address.

Use the same password you use to log in to the UFV network.

  1. Connect

Click the “Connect”, “Finish” or “Save” button to start using eduroam WiFi Wireless services at UFV. You will not need to log in again once you have made the connection.

  1. Instructions by device

If the above instructions did not work for you, please select your device below and follow the steps to connect your device to eduroam wireless internet:

Need help with Wi-Fi by eduroam?

View troubleshooting tips

  • If UFV is not your home university, please seek instruction from IT help services at your own institution.
  • UFV IT Services provides support for the wireless service and the eduroam authentication process offered across all UFV campuses.
  • IT Services does not support the operation or configuration of personal mobile devices: questions and concerns should be directed to the hardware manufacturer
Eduroam assistance for UFV students and employees is also available at itservicedesk@ufv.ca.

Event and guest wireless access

Please copy and fill in the following information when emailing your request.

Name of UFV guest or event:
Date/period access is required for:
Number of users
Campus:
Building:
Room number:

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