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What is information security?
Information security is the practice of protecting information and systems from unauthorized disclosure, modification, and destruction. It encompasses the security of all IT resources, including both University information and the IT devices that access, process, store, or transmit it.
University data is any data for which UFV is accountable. Included is any data relevant to the administration (student and employee records, finanacial data) and day-to-day function (teaching, research, and service) of the University.
Systems/IT Devices are any electronic device (desktop or laptop computer, phone, tablet, etc.) used to access, process, store, or transmit University information, and that uses the University's IT infrastructure, including the University network.
What is sensitive data? Why does it matter, and how can I protect it?
Proper data management is a responsibility of every University employee; you are responsible for any University information to which you have access. Properly managing the data in your care will help protect you, the University, and the community from data-related theft and harm. Improper data management can lead identity theft, reputational harm, lawsuits, and extremely expensive damages. The goal of data management is to appropriately manage these risks without impairing University operations.
Sensitive data is any data that could compromise integrity or confidentiality. For example, academic or financial records, address and contact information, or files relating to medical concerns. It must be protected from unauthorized access to safeguard the privacy and security of our students, staff, faculty, alumni, and UFV as an organization. In many cases, sensitive data is hidden in larger data sets or files.
It's easy to get in the habit of incorporating safe data management into your workplace routine. Knowing what kinds of data you use, as well as how and where you use them, is the first step. Once you determine what data you have and where it's stored, you can protect it by archiving, encrypting, or erasing it as appropriate.
For sensitive University information:
You can apply the same principles to your personal information. If you don't need to store records like old tax returns, bank statements, or other records on your computer or other device, you can store them on an encrypted flash drive or external hard drive and then securely delete them from your device. You should also encrypt any files that you choose to keep on your device (and encrypt the device itself with whole disk encryption).
How does SPAM and phishing impact me/UFV?
SPAM, phishing, and other scam messages come with real risk and impact.
How can I protect my UFV student or employee email account?
Choosing a strong and secure password is the first step in securing your accounts. Secure passwords have the following characteristics:
View our tips for creating strong passwords here. Consider using a password manager to keep your passwords safe.
Never click links or download attachments from emails that look suspicious. To learn more about how to identify suspicious emails, click here.
For more information on protecting yourself and your devices, click here.
I received a weird email/message/phone call, what do I do?
We are here to help if you receive something that you are not sure about.
Report suspicious email and other communications to firstname.lastname@example.org. If it was an email, please forward the original email you received with your report so that we can investigate the source.
For all other general inquiries, please contact email@example.com
I think I have a virus/malware on my device. What do I do?
If you are a student who is registered for the current running semester, our Student Device Support program offers virus and malware removal. For more information on the program (where to go, what you need), click here.
If you are not currently registered, you can take advantage of this program when you are. You can also refer to our tips and guidance on protecting your devices.
For UFV provided devices such as UFV phones, workstations, and laptops, contact the IT Service Desk for assistance with virus and malware detection and removal. You can log in to create your ticket, email at firstname.lastname@example.org or phone at 604-864-4610 (toll-free: 1-888-504-7441, ext. 4610). Be ready to provide your workstation ID.
For personal device support, please refer to our tips and guidance on protecting your devices.
I'm confused by some of the words and terminology on these pages. What resources are there available?