How to request shipping services

Please ensure the item(s) are well packed, and the shipment is well labelled. If supplies or assistance is required, visit Shipping and Receiving in Abbotsford, B110, or Chilliwack, A1101.

Outbound shipments are managed in three categories. The processes differ slightly, please see the options and the process steps below: 

A.  Campus to campus (inter-campus)

1. Package the shipment well, and clearly label the shipment with the following:

  • First and last name of recipient
  • Campus and department 
  • Description and number of pieces i.e. 1 of 2, 1 of 1, etc.

2. Prepare the shipment for pick-up according to the established courier schedule
    for the area

3. For shipments too large for mail pick-up at the Abbotsford and Chilliwack campuses,
    submit a work request to coordinate pick-up from your department.  

B. Time sensitive/priority deliveries including heavy or "hot" freight

1. Contact local 4552 in Abbotsford, or local 2838 in Chilliwack for availability and
    cost information

  • Handled as required
  • Rates and services vary depending on time and destination

2. Follow the instructions provided by Shipping and Receiving

C.  Campus to external (Canadian or U.S./International) destinations 

 1. Complete, print, and attach a shipping requisition form to the shipment and
     include the following:

  • Complete street address with postal code  
  • Telephone number
  • Email address

2. If Shipping collect (recipient to pay freight) include the recipient's courier company
    and account number

3. For shipments too large for mail pick-up at the Abbotsford and Chilliwack campuses, 
    submit a work request to coordinate pick-up from your department. 

Cut-off time for shipments 

  • Same-day (more costly) service in the lower mainland: 9:45 am
  • Domestic ground/air service: 2 pm
  • International standard/premium:11:30 am*

*U.S and international shipments

  • Require a commercial invoice for anything other than documents
  • Require a description of the item(s), along with the shipping requisition form; the country of origin, value, and purpose, even if there is no commercial value

Dangerous Goods 

  • Provide advance notice of the request to ship dangerous goods
  • Controlled hazardous materials require proper packaging, labelling, and documentation
  • Shipping does not have a supply of hazard labels or placards. If possible, please bring the material to be shipped in the original container in which it was received. Shipping will generate the necessary "Transportation of Dangerous Goods" documentation.

How deliveries are processed in Receiving

Receiving is located at the Abbotsford campus B110 and Chilliwack campus A1101. All goods received are recorded and processed by the Shipper/Receiver, and distributed to the various final destinations by the Material Handlers.

Some materials ordered are delivered directly to the end user's department who are responsible for the following:

  • Verify that goods received are listed on the packing slip, and match the items ordered
  • Forward the packing slip to Finance for processing and record-keeping

Tracking incoming shipments

  • Items ordered on a Purchase Order (PO), contact Purchasing
  • Items ordered by the department, contact the supplier, and ask them to trace the shipment

If the item has been received by UFV, but it has not arrived to the final destination (office/department), email logistics@ufv.ca with the company of origin name, delivery date, the carrier, and the consignment/waybill number.

Personal Shipments


  • If alternate arrangements cannot be made, it is acceptable to have personal packages shipped to UFV as long as there are no charges, and there are no complications for UFV Logistics staff. Shipping-Receiving cannot be held responsible for packages received in damaged condition.
  • If a personal shipment is expected, contact logistics@ufv.ca ahead of time. When the goods arrive, pick up in the Receiving area will be coordinated.


  • Logistics will ship personal packages providing they are labelled with pre-printed waybills and freight is pre-paid.

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