Office of the Chief Information Officer

O365 Exchange Online Email

In October 2020, all UFV faculty and staff email was moved to the new email platform – Exchange Online. Over the five week migration, over 4100 mailboxes were moved from on premise storage to the cloud!

On a desktop computer or mobile device, Exchange Online provides many benefits for the institution including:

  • Improved data and email protection – Exchange Online has increased data loss prevention capabilities and additional defenses against email threats
  • Accessible email from anywhere – Exchange Online provides better performance on your work computer, personal computer, mobile device or tablet
  • Modern webmail experience – Exchange online webmail will have a modernized look, consistent with well-known mail applications
  • More storage – with Exchange Online, your mailbox size is increasing to 100 GB

For ongoing technical support with Exchange Online, please check out the available knowledge base articles, or contact the IT Service Desk to open a ticket.

Exchange online shared mailboxes

Mobile device

UFV mobile device prompts for password when accessing email
Verify that your UFV iPhone is connected to MDM and has UFV email configured


How to access older emails with Cache Mode enabled

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