General inquiries
Contact Impark for all general queries including e-permit.
Parking
Contact Impark for all general queries including e-permit.
Dispute parking violation, reference violation number and details or pay a parking violation.
Report an out of order meter. Ensure the lot number and out of order meter number is provided.
Pay for parking over the phone using a credit card.
Register a different licence plate, or request a refund.
Get help if you are having trouble purchasing an e-permit, or if you are having issues with your account.
Request a replacement for a lost or stolen hanging pass.
Contact Impark to report on monetary issues with a meter or request a refund.
Did your vehicle get towed? Contact the tow companies based on what campus/city you're in.
Impark has a vehicle assistance program. Need fuel? Need a boost? Have a flat tire? Services are available at Abbotsford and Chilliwack campuses.
For questions and comments regarding electric vehicle parking and charging stations, contact UFV's Energy Manager.
UFV parking desk
Note: this email is only monitored twice a week.