Strong written and verbal English skills
Designed for those with no previous bank training, this course teaches you the basic skills needed to become a bank teller, including banking terms, products and services, operating cash and balancing, and customer relations.
Learn how to foster postive relationships with customers and handle inquiries or complaints. Get hands-on training on up-to-date, user friendly computerized touch screen and alphanumeric electronic cash registers.
Get introduced to the principles of providing a quality service experience in the workplace, and learn how to deliver exceptional customer service. Beef up your knowledge of workplace communication, problem solving, customer and employer expectations, and more.
Upon successful completion of this course, students will know: