Leadership and management

Human Resources Management

• (HRM01) Strategic Human Resources Management
• (HRM02) Increasing Employee Engagement
• (HRM03) Hiring for Performance
• (HRM04) Managing Employee Performance
• (HRM05) Employee Development & Training
• (HRM06) HR Policies and Procedures
• (HRM07) Handling HR Issues
• (HRM08) Understanding Leadership
• (HRM09) Employee Rewards
• (HRM10) Introduction to Labour Relations
• (HRM11) BC Employment Law
• (HRM12) Workplace Health & Safety
• (HRM13) Designing Employee Orientation
• (HRM14) Measuring HR's Impact

View Human Resources Management course descriptions

Management Skills courses

• (MSS01) Management Foundation
• (MSS02) Management and Communication
• (MSS07) Customer Service Excellence
• (MSS12) Presentation Skills
• (MSS15) Management and Team Building
• (MSS16) Delegating, Motivating, and Giving Feedback
• (MSS17) Leadership & Managing Change
• (MSS18) Writing in the Workplace
• (MSS19) Marketing & Branding Your Business
• (MSS20) Management and Conflict Resolution
• (MSS21) Management and Administrative Skills
• (MSS24) Time and Stress Management
• (MSS25) Leadership Skills Inventory
• Evidence-Based Decision Making

View Management Skills course descriptions

Public Relations courses

• (PR01) Fundamentals of Public Relations
• (PR02) Social Media & Digital Citizenship
• (PR03) Public Speaking
• (PR04) Skills for Interviews
• (PR05) Writing for the Internet
• (PR06) Influencing your Public Image
• (PR07) Persuasive Messaging
• (PR08) Visual Communications
• (PR09) Copyright and Legal Issues
• (PR10) Building a Media Kit
• (PR11) Employment Messaging
• (PR12) Marketing 21st Century Style

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Records Management courses

• (RM01) Fundamentals of Records Management
• (RM02) Records Classification
• (RM03) Record Management Systems
• (RM04) Digital Age Literacy
• (RM05) Databases: Access
• (RM06) Spreadsheets: Excel
• (RM07) Word-Processing: Word
• (RM08) Business Communications

View Records Management course descriptions