How do I purchase an e-permit? Can I pay using cash or debit?
Can I register more than one vehicle on an e-permit?
No. There is no physical permit/pass issued. The vehicle's license plate becomes the "permit", and only one license plate can be registered.
Is my e-permit valid at all UFV campuses?
Yes. All e-permits and hanging UFV parking passes are valid at all UFV campuses. Please note that if you are a student, you cannot park in the designated employee lots, or carpool and disability stalls.
My license plate has been stolen, how do I report my stolen plate in order to have a new plate registered?
I only purchased 4 hours of parking, but have decided to stay longer. Can I add time to my existing daily parking?
Yes. Either return to any of the meters on campus and use the "Add Time" feature, or PayByPhone and follow the prompts.
I purchased daily parking from the meter in Abbotsford. Can I display the daily parking receipt at CEP Chilliwack campus? Do I have to pay again if I go to a different campus?
Daily pay parking is valid only at the campus where it was purchased. There is no in-and-out benefit when you pay at the meter or with the PayByPhone app. Consider purchasing an e-permit so that you can move between campuses worry-free.
I received a ticket while unloading my car at the entrance of the library. I just left my vehicle for 10 minutes, why did I receive a ticket?
You were parked in a fire lane, and your vehicle was unattended. When parking to load or unload your vehicle, either pay for parking and obtain a cart to transport your items, or have someone stay with your vehicle while you are away from it (only if it's for a short amount of time).
What is the penalty if I don't pay for parking?
Strict enforcement of pay parking is performed by Impark, and parking lots are patrolled frequently. Failure to pay for parking could result in a violation. Pay violations within seven days and pay $30 plus tax, or wait and pay $60 plus tax.
How do I pay my parking violation? How do I dispute it?
To pay your violation: See the ticket for payment option details and contact Impark.
To dispute your violation: Contact Impark. If daily pay parking was purchased, provide the purchase receipt including the stall number. If you are a permit holder, provide your e-permit confirmation number/Impark account number, or employee or student permit number.
I can't find my car. Could it have been towed? Who do I call?
I need help with my car on campus. Is there someone I can call for free?
Yes! Impark provides a free service called "Parker Pete" if you need help with your vehicle on campus:
Need help? Call 1-877-771-PETE (7383).
How many violations can I accumulate before being towed?
Any vehicle in violation may be subject to removal at the owner's expense. On occasion, vehicles are towed on a 1st violation (fire lane, blocking drive aisles, unauthorized disabled stalls, safety reasons, etc.).