Please note: UFV campuses will be closed for the holiday break, from 12 pm on Tuesday, December 24th, 2024, reopening on Thursday, January 2nd, 2025.
Student Services
Find supports and services for UFV students
Program planning & course registration
- Get guidance on program requirements and course planning.
- Explore programs and opportunities that meet your abilities, interests, and career goals and discuss UFV resources and supports available to you.
- Check to see if you are on track for graduation.
Locations:
Abbotsford, Building S, S3117
Chilliwack, Building A, A1318
We also do:
Virtual & phone appointments
How to get started:
Stop by in person to make an appointment or book online.
Book an appointment online
Email: advising@ufv.ca
Phone: 604-864-4674
Book an appointment online
Email: advising@ufv.ca
Phone: 604-864-4674
- Answers to questions about course registration, the admission process, program transfers, and course equivalencies.
- Help with accessing your account summary and processing your tuition fee payments.
- Get exam schedules, dates & deadlines, and other semester info.
Locations:
Abbotsford, B Building, B211
Chilliwack, A Building, A1312
Hope campus (1250 7 Ave, Hope, V0X 1L4)
We also do:
Phone appointments
How to get started:
The Office of the Registrar is available for in-person, email and phone service.
Email: reginfo@ufv.ca
Phone: 604-854-4501
Email: reginfo@ufv.ca
Phone: 604-854-4501
Learning & exam support
- Information about academic integrity, including your responsibilities, and strategies to avoid academic misconduct.
- Instructions and forms for common academic appeals, including late withdrawals, final grade appeals, etc.
- Support in navigating a complaint, notice of disciplinary action, or appeal of academic misconduct
- One-on-one tutoring appointments with a student peer tutor or learning strategist.
- Workshops to help with writing, citation, academic integrity, studying, and more.
- WriteAway and TurnItIn platform to help with citation and provide feedback on writing assignments.
Locations:
We also do:
Virtual & phone appointments
How to get started:
Stop by in person to make an appointment or book online
Book an appointment
Email: asc@ufv.ca
Phone: 604-854-4573
Book an appointment
Email: asc@ufv.ca
Phone: 604-854-4573
- Daytime and evening exam invigilation at the Abbotsford and Chilliwack campuses for paper- and computer-based exams.
- Placement tests for UFV students that assess your knowledge and skill level in order to help you find courses and programs that match your abilities and needs.
Locations:
We also do:
Virtual & phone appointments
How to get started:
- Disability-related academic accommodations and supports to help create an accessible educational experience.
- Assistance in accessing grant funding and assistive technology designed to meet accessibility needs.
Locations:
We also do:
Virtual & phone appointments
How to get started:
Stop by in person to make an appointment or submit an intake form.
Submit a pre-intake form
Email: ssfrontdesk@ufv.ca
Phone: 604-854-4528
Submit a pre-intake form
Email: ssfrontdesk@ufv.ca
Phone: 604-854-4528
- Build your career readiness and connect with employers. Gain relevant work experience with Co-operative Education.
- Career coaching for assistance with your resume, cover letter, job search, or interview skills.
- Experiential and work-integrated learning opportunities to gain hands-on experience in your field of study.
Locations:
Abbotsford, S Building, S3123
We also do:
Virtual appointments
How to get started:
- Resources: Books & journal articles (in print and online), research guides & databases, course reserve materials, streaming videos & DVDs
- Facilities: group and individual study spaces, bookable group study rooms and private online desks (PODs), computer labs
- Help: Ask a Librarian via chat, email, phone, in person or appointment
Locations:
We also do:
Virtual & phone appointments
How to get started:
Visit the library website or book an appointment with a librairian
Book an appointment with a librarian
Phone: 604-854-4545
Book an appointment with a librarian
Phone: 604-854-4545
- Help with math or statistics courses.
- A place to study with support for your questions.
Locations:
Abbotsford, G Building, G161 (next to Tim Horton's)
Chilliwack, A Building, A1204 (in the CEP library)
Virtual appointments are available as per schedule on website.
We also do:
Virtual appointments
How to get started:
- Support from upper-level students for first- and second-year courses that are academically challenging. Increase your grades and work collaboratively with peers.
- Attend weekly study sessions that are customized to your professor’s lectures.
- Learn new ways to study and get study tips from an experienced and trained SLG Leade. Participate in mock exam sessions and get weekly access to extra study materials.
Locations:
Abbotsford, C Building, C1007
We also do:
Virtual appointments
How to get started:
Cultural support
- We provide easy-access resources and a friendly, home-away-from-home environment with Indigenous Student Transition Coordinators available in Abbotsford and Chilliwack.
- We work to provide cultural and academic support, to help bridge the gap between the University and Indigenous peoples, and to help facilitate the Indigenization of our Academy.
- We provide workshops, lunches, and Elder and Knowledge Keeper meet-and-greets.
Locations:
We also do:
Virtual & phone appointments
How to get started:
Stop by in person to make an appointment or book online
Book an appointment online
Email: isc@ufv.ca
Phone: 604-795-2835
Book an appointment online
Email: isc@ufv.ca
Phone: 604-795-2835
Health & wellness
- Drop-in sports & intramural sports
- Fitness classes
- Recreation events and registered programs
Locations:
Abbotsford, E Building (Athletics Centre)
How to get started:
Stop by in person or use the XPlor portal to sign up
Sign up for a program online
Email: campusrec@ufv.ca
Phone: 604-557-4041
Sign up for a program online
Email: campusrec@ufv.ca
Phone: 604-557-4041
- Support in working through experiences or personal challenges that are affecting your well-being, or navigating a mental health crisis.
- Enhance your academic journey by working through issues including (but not limited to) procrastination, perfectionism, and building healthy study habits.
- Identify career options through the exploration of personal values and interests.
Locations:
We also do:
Virtual & phone appointments
How to get started:
Email, phone, or stop by in person to make an appointment, or use the online portal (select UFV Initial Contact Form if your first appointment)
Student booking portal
Email: ssfrontdesk@ufv.ca
Phone: 604-854-4528 604-795-2808
Student booking portal
Email: ssfrontdesk@ufv.ca
Phone: 604-854-4528 604-795-2808
- Free take-home naloxone (THN) kits are available to students, faculty, and staff.
- Naloxone is an easy-to-use, safe, and effective medication that can reverse the effects of an opioid overdose.
- You can take a 15-minute online training course to learn how to use the THN kit. Once you complete your online training, contact Student Wellness to pick up your kit.
How to get started:
Please email studentwellness@ufv.ca to arrange to pick up a naloxone kit at either the Abbotsford or Chilliwack CEP campus.
Online training
Email: studentwellness@ufv.ca
Online training
Email: studentwellness@ufv.ca
- UFV continually works on being a welcoming, accessible, safe, and respectful place to study and to develop as people and professionals.
- Visit the UFV Pride webpage for 2SLGBTQIA+ info, resources, events, and services.
How to get started:
- To help UFV students pay for health services, the UFV Student Union Society (SUS) partners with Studentcare to provide students with excellent extended health and dental coverage at a great price.
- The plan is designed specifically for students to cover the many services that are not covered by the British Columbia Medical Services Plan (BC MSP).
- A Student Care information centre is available with phone and live chat support.
We also do:
Virtual & phone appointments
How to get started:
Visit the Assistance Centre page for live chat and support form links.
Assistance Centre
Phone: 1-236-757-8020
Assistance Centre
Phone: 1-236-757-8020
- Get help navigating the university system.
- Guidance for connecting with resources and services at UFV.
- Someone to work with you on a plan to support your success (however you define success!)
Locations:
Abbotsford, B Building, B214
We also do:
Virtual & phone appointments
How to get started:
The Student Support Centre offers services by appointment only and does not provide drop-in support. To get started, submit a self-referral.
Submit a self-referral
Submit a self-referral
- The Student Wellness Centre offers a dedicated space for students to lounge, read and relax or talk to a student peer.
- Our peer-to-peer support provides health and wellness support when you’re feeling like issues are hard to manage alone.
- Events, programming, and outreach on different wellness topics like: sex and relational wellness, mental and emotional wellness, and physical and spiritual wellness.
Locations:
How to get started:
Financial advice & support
- Personalized advice for student aid, that encompasses a wide range of educational funding options.
- Learn about and apply for UFV's bursaries and merit-based entrance, leadership, and scholarship opportunities.
Locations:
We also do:
Virtual & phone appointments
How to get started:
- The UFV-SUS Food Bank provides supplement food hampers for students experiencing food insecurity.
- You are eligible for food hampers if you're a UFV student enrolled in the current semester. You can request a food hamper up to 4 times per semester.
- We offer a free Breakfast Program through the Fall and Winter semesters.
Locations:
Abbotsford, S Building, S3117
Chilliwack, A Building, A1318
How to get started:
- RBC advisors provide free one-on-one advice, seminars, and workshops on topics ranging from student finances, financial literacy, and financial planning to career advice and wellness promotion.
- RBC On Campus does not replace UFV’s Financial Aids and Awards office.
- RBC On Campus advisors are available Monday through Friday, 8:30 am - 5:00 pm, on the Abbotsford campus.
Safety & crisis support
- 988 (Text or call) Suicide Crisis Help Line 24/7
- 1-877-820-7444 - Fraser Health Crisis Line
- Here2Talk (text or call) 1-877-857-3397
How to get started:
If you would like info about other community resources, please call 211 or visit the 2-1-1- website
211 website
Phone: 211
211 website
Phone: 211
- When you need a helping hand on campus, our security team is here for you. Our mission is to make sure UFV's campuses feel safe and secure for everyone.
- Security services available 24/7, including SafeWalk program
- First Aid, Lost & Found, builiding & room access
Locations:
Abbotsford, B Building, B120
Chillwack, A Building, A 1115
Clearbrook Centre, Main lobby, L101
How to get started:
- We are here to help. UFV is committed to providing support and options to members of our community who have experienced sexualized violence.
- Confidential form if you have experienced sexualized violence and want to disclose.
How to get started:
Visit the SVP webpages to learn about your options or use the online form if you are ready to disclose.
Disclose sexualized violence
Disclose sexualized violence
- UFV is committed to providing a civil and safe environment that is respectful of the rights, responsibilities, well-being, and dignity of all of its members.
- Confidential form for reporting an incident of disruptive or concerning behaviour by a fellow student or UFV employee.
Overwhelmed & not sure where to start?
UFV'S Student Support Centre can help you navigate the services available to you and find success as a UFV student — however you define success!
Student life, community, & events
There's more to student life than lectures and labs — get involved in the friendly, fun, and caring UFV community.
Contact the Student Services front desk
You'll find Student Service front desk locations on the Abbotsford and Chilliwack campuses.
Email, phone, or stop by in person to ask a general question about UFV's services and supports for students.
You can also contact the front desk to make an appointment with an accessibility advisor or a counsellor.