Continuing Education
Continuing Education
Health Care
The Dental Office Receptionist certificate program provides students with a mix of office administration skills and specialized dental knowledge. This program prepares students to become skilled dental office receptionists that are in demand in dental offices, dental supply companies, insurance companies, and dental labs.
Students learn from instructors with current industry knowledge on dental terminology, office procedures, appointment bookings, billing software, and insurance claims. This program combines classroom learning with a hands-on practicum to prepare students to support any dental team with their strong communication and administrative skills.
Credential: Certificate
Format: Full time
Delivery: Hybrid: Mondays in person at the Clearbrook campus, Tuesday to Thursday online at scheduled times
Duration: 5 months
Days and times: Monday–Thursday, 9:00 am–2:30 pm
Tuition*: $5,722
Program eligible for financial aid
Practicum required? Yes
Start dates: September
Application deadline:
Students can apply at any time and will be considered for the next available intake.
* Tuition subject to change without notice. Textbooks are not included in tuition.
WorkBC reports that the growth in awareness about good dental hygiene has increased the level of dental care in the general population. As a result, job opportunities for dental office receptionists should remain strong as BC's growing population continues to increase the demand for dental services.
89% of UFV's Dental Office Receptionist program graduates have gained employment upon certificate completion. Grads are working in Abbotsford, Mission, Chilliwack, Langley, Maple Ridge, Surrey, Delta, Vancouver, Vancouver Island, Alberta, and even as far away as Australia.
View the entrance requirements in the UFV Academic Calendar.
Criminal Record Check and Vulnerable Sector Screening
A satisfactory Criminal Record Check and Vulnerable Sector Screening may be required for practicum, depending on your host. If this is required, you can complete the Criminal Record Check and Vulnerable Sector Screening using access code CACJXKC5VT.
After making the fee payment, you will receive an online receipt from the Ministry of Justice. Your results are sent directly to Continuing Education.
Students in this program can expect to learn the following:
| DOR 01 | Introduction to Administrative Dentistry | 45 hours |
| DOR 02 | Office Communications | 30 hours |
| DOR 03 | Introduction to Clinical Dentistry | 75 hours |
| DOR 04 | Dental Treatment Coordination | 60 hours |
| DOR 05 | Dental Office Accounting | 45 hours |
| DOR 06 | Career Planning | 30 hours |
| DOR 07 | Dental Office Receptionist Practicum | 75 hours |
As part of the Dental Office Receptionist program, you will complete a two-week practicum that provides a meaningful work-like experience and exposure to the dental office field. In order to qualify for the practicum module, you must have successfully completed all previous coursework and attendance requirements with a minimum grade of A-.
View the practicum webpage for more information.
To find your textbooks, use the UFV Bookstore's textbook search tool. Select "CE - Continuing Education" as your area of study.
Phone: 604-851-6324
Toll free: 1-888-504-7441 ext. 6324
Email: continuingeducation@ufv.ca
Or ask online
"It's really a highlight to find out how much I grew in only four months. The program took effort and studying. But our instructor was amazing. She made it so doable and prepared us well for the workplace. I loved it!"