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Continuing Education

Records Management Certificate

Business and Management

Manage documents to simplify workflows

Learn the records management skills you need to manage records in law firms, doctors’ offices, government agencies, or any organization with large document stores.

With the rapid growth of digital technologies, organizations need assistance to manage records and documents efficiently. The Records Management program teaches you industry standards and best practices to create, organize, secure, archive, and track both electronic and paper records in order to facilitate retrieval and ensure legal compliance. Records management expertise can set you apart from the office pool and lead to enhanced career opportunities in a variety of fields.

Credential: Certificate

Format: Part time

Delivery: Online

Duration: 1–3 years

Tuition*: Per course

Practicum available? Yes

Application deadline:
Continuous intake: Qualified applicants are considered for the next intake in which there is space.

* Tuition subject to change without notice. Textbooks are not included in tuition.

Employment facts

Records managers and document controllers are important to organizations with large data repositories, primarily health care and government. There is also demand for record management and document control in banking, multi-national industry, legal firms, and academic institutions. PayScale reports that records managers in Canada have an average salary of $51,475. Being a recent graduate trained in the latest technologies is an advantage for administrative assistants who are seeking work with companies that must make their documents secure, searchable, and compliant.

Currently, the outlook for record management professionals is above average for those working in the health care field. First, the health care industry is growing as the population ages, and more people are required in all areas. Second, according to the Canadian Society for Medical Laboratory Science, health organizations are currently converting patient records from paper to electronic format and are therefore finding a need for employees that have specialized skills in information management and document control. 

Entrance requirements

View the entrance requirements on the UFV Academic Calendar.

Program outline

Quick and easy retrieval of information is an essential part of an organization’s success. Information and records managers help organizations control systematically their most vital information. Learn the industry standards and best practices to sort, classify, maintain, and archive all forms of electronic and print documents.


  • Fundamentals of Information and Records Management
  • Records Classification and Vocabulary
  • Records Management Systems
  • Digital Age Literacy
  • Databases: Access
  • Spreadsheets: Excel*
  • Word-processing: Word
  • Business Communications
  • Practicum

*Students may take Excel Level I in lieu of Spreadsheets: Excel

Interested in taking individual courses without completing the certificate? Email for permission. 

View current course offerings


Assessment is reflective of classroom participation, assignments, study projects, practicum and examination results.


In order to qualify for the two-week practicum, you must have successfully completed all modules and met the attendance requirements.

When you qualify for a practicum, UFV Continuing Education will assign you a practicum that provides you with meaningful work-like experience and exposure to the field of Records Management.

Practicum placements reflect the business practices of the practicum host, which includes placement during standard business hours. Transportation to the practicum site is your responsibility and may require travel outside your community of residence. If you refuse an assigned practicum site you will need to find your own site and obtain departmental approval prior to the start of your practicum.

Please discuss any barriers that may affect your practicum assignment with UFV Continuing Education immediately after registration.


Phone: 604-851-6324
Toll free: 1-888-504-7441 ext. 6324
Or ask online

"When I landed a job as a document controller for Flatiron, I followed the preset procedures the construction company had in place. We had touched on document management in my Applied Business Technology training, but I realized that there was more to learn. I was able to complete the Records Management training online to expand my skill set. I loved the online option. It was awesome."
  • – Gaylene deGroot
  •    Document controller, Flatiron

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